Contact information

Contact Pāni

We’re here to help with questions about Pāni products, orders, delivery, returns or anything else you need a hand with.

Get in touch

Pāni
Operated by The Crop Limited
New Zealand

Email: info@plantwithpani.co.nz
Website: plantwithpani.co.nz

For customer enquiries, email us at info@plantwithpani.co.nz and we'll get back to you as soon as reasonably possible.

Orders & Customer Support

If you're contacting us about an existing order, please include your order number where possible. This helps us find your order and resolve your enquiry more quickly.

We can help with:

Order enquiries
Delivery and tracking
Damaged or missing products
Returns and refunds
Product questions
Website or checkout issues
General Pāni enquiries

Returns & Refunds

For information about returning a product or requesting a refund, please refer to our Refund & Returns Policy or contact us at:

info@plantwithpani.co.nz

If your product is faulty, damaged or otherwise does not meet the guarantees required under New Zealand consumer law, please contact us so we can work with you to resolve the issue.

Nothing in our policies limits your rights under the Consumer Guarantees Act 1993 or other applicable New Zealand law.